{"id":19326,"date":"2019-04-12T14:42:26","date_gmt":"2019-04-12T12:42:26","guid":{"rendered":"https:\/\/www.maurer-ir.com\/?page_id=19326"},"modified":"2026-10-04T12:50:06","modified_gmt":"2026-10-04T10:50:06","slug":"service","status":"publish","type":"page","link":"https:\/\/www.maurer-oe.com\/en\/service\/","title":{"rendered":"Service &#038; Support"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:var(--awb-color6);\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38;line-height:1.26;\">Service for Your Pyrometers<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:var(--awb-color6);\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\"><h2 style=\"text-align: center;\">From the First Conversation to the Next Calibration<\/h2>\n<\/div><div class=\"fusion-text fusion-text-2\"><p>A pyrometer is only as good as the service behind it. At MAURER, you talk directly to the people who developed and built your instrument. We advise you before you buy, support you during commissioning and keep your pyrometer running reliably for many years.<\/p>\n<\/div><div class=\"fusion-tabs fusion-tabs-1 classic nav-is-justified awb-tabs-transition awb-tabs-transition-fade awb-tabs-title-radius horizontal-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:10px;--awb-title-border-radius-top-right:10px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-alignment:start;--awb-inactive-color:var(--awb-custom_color_11);--awb-background-color:var(--awb-color1);--awb-border-color:var(--awb-color2);--awb-active-border-color:var(--awb-color6);--awb-active-border-size:3px;--awb-transition-speed:300ms;--awb-border-size:1px;\"><div class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-f017c47e5d509af409c\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-f017c47e5d509af409c\" href=\"#tab-f017c47e5d509af409c\"><h4 class=\"fusion-tab-heading\">Before you buy<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-0ef9a4d3132531eb015\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-0ef9a4d3132531eb015\" href=\"#tab-0ef9a4d3132531eb015\"><h4 class=\"fusion-tab-heading\">During commissioning<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-478b86ced96b0445ca2\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-478b86ced96b0445ca2\" href=\"#tab-478b86ced96b0445ca2\"><h4 class=\"fusion-tab-heading\">In operation<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-f017c47e5d509af409c\" aria-selected=\"true\" tabindex=\"0\" id=\"mobile-fusion-tab-f017c47e5d509af409c\" href=\"#tab-f017c47e5d509af409c\"><h4 class=\"fusion-tab-heading\">Before you buy<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-f017c47e5d509af409c\" id=\"tab-f017c47e5d509af409c\"><div class=\"awb-tab-pane-inner\"><div class=\"awb-tab-description\"><div class=\"awb-tab-description-inner\"><\/p>\n<h3>Personal advice<\/h3>\n<p><\/div><\/div>\n<p>Which wavelength, which measuring range, which optics? Together with you, we clarify the target object, temperature range, measuring distance and installation conditions, and recommend the right instrument. For special requirements, we build custom measuring ranges and tailored solutions.<\/p>\n<\/div><\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-0ef9a4d3132531eb015\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-0ef9a4d3132531eb015\" href=\"#tab-0ef9a4d3132531eb015\"><h4 class=\"fusion-tab-heading\">During commissioning<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-0ef9a4d3132531eb015\" id=\"tab-0ef9a4d3132531eb015\"><div class=\"awb-tab-pane-inner\"><div class=\"awb-tab-description\"><div class=\"awb-tab-description-inner\"><\/p>\n<h3>Everything you need<\/h3>\n<p><\/div><\/div>\n<ul dir=\"ltr\">\n<li><strong>Free IR-LOG software<\/strong> for configuration, data logging and archiving \u2192\u2192<a href=\"https:\/\/www.maurer-oe.com\/en\/software\/\"> <em>IR-Log<\/em><\/a><\/li>\n<li><strong>Data sheets, operating manuals and CAD data (STEP)<\/strong> for download \u2192 <em><a href=\"https:\/\/www.maurer-oe.com\/en\/downloads\/\">Downloads<\/a><\/em><\/li>\n<li><strong>Phone support<\/strong> for setup and integration into your control system<\/li>\n<\/ul>\n<\/div><\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-478b86ced96b0445ca2\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-478b86ced96b0445ca2\" href=\"#tab-478b86ced96b0445ca2\"><h4 class=\"fusion-tab-heading\">In operation<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-478b86ced96b0445ca2\" id=\"tab-478b86ced96b0445ca2\"><div class=\"awb-tab-pane-inner\"><div class=\"awb-tab-description\"><div class=\"awb-tab-description-inner\"><\/p>\n<h3>Calibration, recertification and repair<\/h3>\n<p><\/div><\/div>\n<p dir=\"ltr\"><strong>Calibration with certificate<\/strong><br \/>\nFor your quality assurance and audits, we calibrate your pyrometer and issue a calibration certificate. We recommend a check every 12 to 24 months.<\/p>\n<p dir=\"ltr\"><strong>Inspection and recertification<\/strong><br \/>\nWe inspect your instrument, readjust it if necessary and confirm its accuracy with a new certificate.<\/p>\n<p dir=\"ltr\"><strong>Repair<\/strong><br \/>\nWe repair MAURER pyrometers quickly and reliably, including instruments that have been in service for many years. [Optional: A loan unit is available on request during the repair.]\n<h5 dir=\"ltr\">How it works<\/h5>\n<ol dir=\"ltr\">\n<li><strong>Request:<\/strong> Call or email us, ideally with the serial number and a description of the fault.<\/li>\n<li><strong>Send in:<\/strong> Send your instrument to us.<\/li>\n<li><strong>Inspection and quote:<\/strong> We inspect the instrument and send you a quote.<\/li>\n<li><strong>Return:<\/strong> After your approval, we repair or calibrate the instrument and send it back.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapper fusion-aligncenter fusion-align-inline-medium\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type fusion-has-button-gradient\" style=\"--button_accent_color:#ffffff;--button_border_color:var(--awb-color7);--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button-border-radius-top-left:10px;--button-border-radius-top-right:10px;--button-border-radius-bottom-right:10px;--button-border-radius-bottom-left:10px;--button_gradient_angle:45deg;--button_gradient_top_color:var(--awb-color6);--button_gradient_bottom_color:var(--awb-color7);--button_gradient_top_color_hover:var(--awb-color5);--button_gradient_bottom_color_hover:var(--awb-color5);\" target=\"_self\" href=\"mailto:info@maurer-oe.com\"><i class=\"fa-envelope fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Request support (info@maurer-oe.com)<\/span><\/a><\/div>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19326","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Calibration with certificate, repair and recertification for pyrometers \u2013 including older instruments. 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